Skip to main content

Compliance

Check each call against your consent rules.

Calls, texts and new web pages checked daily against your consent, disclosure and recording rules. Your compliance officer decides what happens next.

Request your free outside-in audit

What changes, and who decides

Drag the divider to compare today with Meo. The picture and the record are illustrative.

A compliance officer's desk seen from behind an empty chair, with a headset and a printed call log marked with highlighter.
The same desk with the printout gone and a monitor showing calm rows of results, one marked in amber for review.
Every call, text and new page

Illustrative example, Daily scan: Calls and texts checked, Recording notices checked, New chat widget · for review.

Today

The compliance officer samples a few calls a quarter. Nobody notices a new chat widget that sends conversations to a vendor with no business associate agreement.

With Meo, illustrative

Calls, texts and new pages are checked against your consent, AI-disclosure and recording rules. A new widget is flagged on the next daily scan, with the evidence.

Stays with your people

Your compliance officer decides what happens next. Legal questions stay with counsel.

Full detail, measures and sources

What we measure
Share of interactions checked, consent captured, opt-outs honored within 10 business days, and open findings by age.
Common systems
Your EHR audit log · phone and texting platforms · your website · your policy library · exclusion lists (OIG LEIE and SAM)
Formats
TCPA consent and opt-outs · AI-voice disclosure · call-recording notice · HIPAA authorizations
  • AI-generated voices count as artificial voices under the TCPA. FCC declaratory ruling 24-17, 2024.
  • A person can revoke consent by any reasonable means, and the request must be honored within 10 business days. 47 CFR 64.1200(a)(10), via Cornell LII.

How we count results

Pilot: the first workflow live for a limited set of sites, hours or request types, ending in a go or no-go decision. Rollout: the rest of the agreed scope, wave by wave, each after your sign-off.

Blank on purpose.

A baseline that hasn't been measured stays blank, and a target is only a proposal until an owner on your side accepts it.

Every rowYour baseline Measured in discoveryDay-90 and month-12 targets Set with youOwner Named by you
Scorecard template. Baselines are measured in discovery.
FunctionWhat we measureHow it's countedBaseline · targets · owner
ComplianceOpt-outs honored on time Your baseline: measured in discovery. Day-90 target: set with you. Month-12 target: set with you. Owner: named by you.Opt-outs actioned within 10 business days divided by opt-outs received

Questions

How do agent calls and texts stay within the rules?

Agents say they are automated, announce recording, contact people only where consent covers it, and are designed to act on opt-outs straight away, inside the 10-business-day legal limit. Since 2024, AI voices have counted as artificial voices under the TCPA. Some states add their own AI-disclosure and calling-hours rules, and your counsel decides which apply. Your compliance team approves the scripts and consent language.

Start with the free audit

Request your free outside-in audit

Free and based on public information, with a first reply within 24 hours and the audit typically within a week.

See a sample audit (synthetic)

Call our AI agent +1 (844) 960-3055