NAICS 5614 · Sub-Industry Deep-Dive · Administrative & Support, Waste Management

Telemarketing Bureaus and Other Contact Centers — AI Adoption Analysis

Aggregate AI adoption statistics for companies in the Telemarketing Bureaus and Other Contact Centers sub-industry, computed from Meo Advisors' dataset of US-scored firms.

450 companies

62.7 avg score

43 states

264 cities

$9.0M median savings

3,000 median employees

AI Adoption Score Distribution · 450 companies scored

3

Grade A

80 – 100

10

Grade B

72 – 79

257

Grade C

64 – 71

180

Grade D

< 64

Scores reflect operational readiness for AI agent deployment across scheduling, intake, billing, and customer communication workflows.

Top Telemarketing Bureaus and Other Contact Centers companies by AI adoption score

#1transaptionwilmington, DelawareA85/100 #2credit2b (now billtrust credit)south plainfield, New JerseyB82/100 #3transunionchicago, IllinoisB80/100 #4chatdojosalt lake city, UtahB78/100 #5AMS FulfillmentSanta Clarita, CaliforniaB75/100 #6authors benchshirley, New YorkB75/100 #7bbqpapershouston, TexasB75/100 #8hvaidenew york, New YorkB75/100 #9mciiowa city, IowaB75/100 #10SupportSave Solutions IncIrvine, CaliforniaC73/100 #11globaltech ito, ltdmckinney, TexasC72/100 #12universalcis | credit plusbroomall, PennsylvaniaC72/100 #13vinali grouporlando, FloridaC72/100 #14academiaexpnew york, New YorkC70/100 #15baja call center inc.san diego, CaliforniaC70/100 #16catalyst bpsnew york, New YorkC70/100 #17CentrisLongview, TexasC70/100 #18committed writersscottsdale, ArizonaC70/100 #19disney direct marketingC70/100 #20hikinexsan francisco, CaliforniaC70/100 #21inflectioncxchicago, IllinoisC70/100 #22LiveopsScottsdale, ArizonaC70/100 #23mos legal transcription servicetulsa, OklahomaC70/100 #24n2 communicationsnew york, New YorkC70/100 #25orca bpoedison, New JerseyC70/100 #26telisimo internationalsan diego, CaliforniaC70/100 #27the virtual hubNew YorkC70/100 #28universal book writersgreenville, MississippiC70/100 #29wing assistantberkeley, CaliforniaC70/100 #30xyzamerican canyon, CaliforniaC70/100 #31LTVplusWest Palm Beach, FloridaC69/100 #32active telesourcemilwaukie, OregonC68/100 #33airtech bpomiramar, FloridaC68/100 #34alorica inc usairvine, CaliforniaC68/100 #35arisemiramar, FloridaC68/100 #36awesome cxlos angeles, CaliforniaC68/100 #37bpo centerswest toluca lake, CaliforniaC68/100 #38call center indiaC68/100 #39call center systemswinchester, KentuckyC68/100 #40call management resourcescolumbus, OhioC68/100 #41callnovomarkham, IllinoisC68/100 #42ccs - customer contact servicesminnetonka, MinnesotaC68/100 #43chatpandasmiramar, FloridaC68/100 #44chat support servicenew york, New YorkC68/100 #45clyntalfairfax, VirginiaC68/100 #46continental communications solutionsnew york, New YorkC68/100 #47cordatus resource groupannapolis, MarylandC68/100 #48digital book labssan diego, CaliforniaC68/100 #49donnelly communications, inc.atlanta, GeorgiaC68/100 #50ecomvafremont, CaliforniaC68/100 #51farsi call centersan carlos, CaliforniaC68/100 #52flint groupkansas city, MissouriC68/100 #53forentrydotcomlawrenceville, GeorgiaC68/100 #54gallagher & mohanwashington, District Of ColumbiaC68/100 #55g&l transcription, incboca raton, FloridaC68/100 #56hazen technologies incbradenton, FloridaC68/100 #57headway bpo solutions / headway bpo of americanew york, New YorkC68/100 #58information evolution, inc.austin, TexasC68/100 #59inlinkers cxhouston, TexasC68/100 #60iqorfort lauderdale, FloridaC68/100 #61kellyconnect | contact center solutionstroy, MichiganC68/100 #62lawrence & schiller teleservicessioux falls, South DakotaC68/100 #63logicseattle, WashingtonC68/100 #64medryte healthcare solutionshouston, TexasC68/100 #65modsquadsacramento, CaliforniaC68/100 #66narithkennesaw, GeorgiaC68/100 #67north american credit services, inc.chattanooga, TennesseeC68/100 #68paper-due-now.comtracy, CaliforniaC68/100 #69peak supportcambridge, MassachusettsC68/100 #70physassist scribes, incfort worth, TexasC68/100 #71pitney bowesshelton, ConnecticutC68/100 #72rdi corporationcincinnati, OhioC68/100 #73sbc unified, llcgreenwood, ArkansasC68/100 #74startvirtualphoenix, ArizonaC68/100 #75stratus contact solutionsponte vedra beach, FloridaC68/100 #76tele-help-inglas vegas, NevadaC68/100 #77topcom solutionsorlando, FloridaC68/100 #78tql call centerwest valley city, UtahC68/100 #79transcosmos america, inc.gardena, CaliforniaC68/100 #80tsi - transworld systems inc.C68/100 #81ttecaustin, TexasC68/100 #82vdart bpmalpharetta, GeorgiaC68/100 #83xilliumcary, North CarolinaC68/100 #84zelhtampa, FloridaC68/100 #85SalelyticsAppleton, WisconsinC67/100 #86abacus first solutionsmanassas, VirginiaC65/100 #87academic essay writersarlington heights, IllinoisC65/100 #88academic writing prolas vegas, NevadaC65/100 #89activus connectorlando, FloridaC65/100 #90advanced call center technologies, llcwest chester, PennsylvaniaC65/100 #91afni, inc.bloomington, IllinoisC65/100 #92ajedurham, North CarolinaC65/100 #93aloricairvine, CaliforniaC65/100 #94aloricares an alorica initiative.irvine, CaliforniaC65/100 #95alphafemworks virtual solutionsgretna, LouisianaC65/100 #96alpha live agentsan francisco, CaliforniaC65/100 #97alpine accesstampa, FloridaC65/100 #98amax global servicesfremont, CaliforniaC65/100 #99amazon worldwide associateNew YorkC65/100 #100answerconnectportland, OregonC65/100

Sibling sub-industries under Administrative & Support, Waste Management

Employment Placement Agencies

2,762 companies

Security Guards and Patrol Services

Janitorial Services

Facilities Support Services

Remediation Services

Convention and Trade Show Organizers

Travel Agencies

Office Administrative Services

Solid Waste Collection

Hazardous Waste Treatment and Disposal

Top cities for Telemarketing Bureaus and Other Contact Centers

new york, New York

22 companies · avg 64.7

16 companies · avg 62.2

los angeles, California

9 companies · avg 62.4

houston, Texas

8 companies · avg 64.1

las vegas, Nevada

8 companies · avg 61.9

Methodology

Scores are computed using Meo Advisors' proprietary AI adoption model evaluating public digital signals (job postings, tech stack, content, and product velocity). NAICS assignment is based on primary industry classification from the company's public filings and directory entries.

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