Skip to main content

Office and Administrative Support Occupations

55 occupations analyzed · Avg AI Score: 88/100 · 18.3M total employed

Occupations
55
Avg AI Score
88/100
Total Employed
18.3M
Highest Risk
95/100
Procurement Clerks

AI Impact Overview

Office and Administrative Support Occupations includes 55 occupations employing approximately 18.3M workers in the United States. The group scores an average of 88/100 on our AI Impact Index, placing it in the high automation risk category. 55 occupations in this group face elevated AI disruption risk, and 55 face moderate or higher risk of AI automation.

55 Elevated (60+)

All Occupations — Sorted by AI Impact

OccupationAI Score
Procurement Clerks95
Credit Authorizers, Checkers, and Clerks94
Cargo and Freight Agents94
Freight Forwarders94
Insurance Claims and Policy Processing Clerks93
Bill and Account Collectors93
Dispatchers, Except Police, Fire, and Ambulance93
Medical Secretaries and Administrative Assistants93
Court, Municipal, and License Clerks92
Correspondence Clerks92
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive92
Executive Secretaries and Executive Administrative Assistants91
Human Resources Assistants, Except Payroll and Timekeeping91
Loan Interviewers and Clerks91
Payroll and Timekeeping Clerks91
Billing and Posting Clerks91
Brokerage Clerks91
Office Clerks, General91
Public Safety Telecommunicators91
Eligibility Interviewers, Government Programs91
Telephone Operators91
Customer Service Representatives91
Interviewers, Except Eligibility and Loan91
First-Line Supervisors of Office and Administrative Support Workers91
Receptionists and Information Clerks91
Switchboard Operators, Including Answering Service90
Production, Planning, and Expediting Clerks90
New Accounts Clerks90
Order Clerks90
Statistical Assistants89
Legal Secretaries and Administrative Assistants89
Bookkeeping, Accounting, and Auditing Clerks89
Word Processors and Typists89
Proofreaders and Copy Markers89
Hotel, Motel, and Resort Desk Clerks88
Tellers87
Gambling Cage Workers86
Data Entry Keyers86
File Clerks86
Reservation and Transportation Ticket Agents and Travel Clerks86
Library Assistants, Clerical85
Desktop Publishers85
Weighers, Measurers, Checkers, and Samplers, Recordkeeping83
Financial Clerks, All Other82
Communications Equipment Operators, All Other82
Information and Record Clerks, All Other82
Postal Service Clerks82
Office and Administrative Support Workers, All Other82
Office Machine Operators, Except Computer80
Shipping, Receiving, and Inventory Clerks79
Mail Clerks and Mail Machine Operators, Except Postal Service78
Postal Service Mail Carriers78
Meter Readers, Utilities78
Couriers and Messengers77
Postal Service Mail Sorters, Processors, and Processing Machine Operators77