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Massage Therapists

SOC: 31-9011.00 · Job Zone: 3

AI Impact Score: 35/100 — AI-Augmented, Human-Led
By Meo Advisors Editorial, Editorial Team
AI Score
35/100
AI-Augmented, Human-Led
Employment
96K
Median Wage
$57,950
per year
Timeline
10+ years
to significant impact

Key Takeaways

  • AI Impact Score: 35/100AI-Augmented, Human-Led. This role is relatively AI-resistant due to physical or interpersonal requirements.
  • 96K workers currently employed.
  • Mean annual wage: $57,950.
  • 2 of 14 key tasks can already be performed by AI tools today.

What Massage Therapists Do

Perform therapeutic massages of soft tissues and joints. May assist in the assessment of range of motion and muscle strength, or propose client therapy plans.

Also known as

Common HR-system job titles that map to this O*NET occupation (31-9011.00). Use these terms in resumes, postings, and org charts to match this AI-replaceability profile.

Bodywork TherapistCertified Massage Therapist (CMT)Clinical Massage TherapistDeep Tissue Massage TherapistIntegrated Deep Tissue Massage TherapistLicensed Massage Practitioner (LMP)Licensed Massage Therapist (LMT)Massage OperatorMassage TherapistMasseur

Have a job title that doesn't appear here? Upload your org chart to score your full headcount against AI replaceability.

AI Impact Analysis

Massage therapy employs 96,040 workers across the United States with a mean annual wage of $57,950, representing a stable healthcare profession focused on hands-on therapeutic treatment. This occupation sits in Job Zone 3, requiring moderate preparation and specialized training in anatomy, physiology, and therapeutic techniques. The physical nature of massage work and the critical importance of human touch create natural barriers to automation that protect the core functions of this profession.

AI is beginning to automate specific administrative and assessment tasks within massage therapy practices. Maintain treatment records and Documenting/Recording Information activities are being streamlined through AI-powered practice management systems like SimplePractice and TherapyNotes, which use natural language processing to auto-generate SOAP notes from voice recordings. Scheduling software tasks are increasingly handled by AI assistants like Calendly's AI scheduling and Acuity Scheduling's intelligent booking systems. Confer with clients about their medical histories is being augmented by AI intake tools like Typeform's conversational AI and ChatGPT-powered questionnaires that can pre-screen client conditions and flag potential contraindications.

Massage and knead muscles and soft tissues and Apply finger and hand pressure to specific points remain fundamentally human-essential tasks. The tactile assessment of tissue quality, muscle tension, and client response requires sensory feedback that current robotics cannot replicate. Active Listening and Social Perceptiveness during treatment sessions involve reading non-verbal cues, adjusting pressure based on client comfort, and providing emotional support that AI cannot deliver. Assess clients' soft tissue condition, joint quality and function, muscle strength, and range of motion requires complex physical examination skills and professional judgment that combine multiple sensory inputs with clinical reasoning.

Over the next 1-3 years, expect AI to further automate client intake processes, appointment scheduling, and basic treatment planning through platforms like Jane Software and MindBody's AI features. The 3-5 year timeline will see more sophisticated AI assistants handling insurance verification, treatment outcome tracking, and continuing education recommendations. However, the core therapeutic work will remain human-centered, with AI serving as a practice efficiency tool rather than a replacement technology.

Spas and wellness centers like Massage Envy and Elements Massage are already implementing AI-powered booking systems, automated client communication through platforms like Podium, and AI-enhanced marketing tools. Independent practitioners are adopting voice-to-text documentation tools and AI-powered business management platforms to reduce administrative overhead and focus more time on direct client care.

Task-by-Task AI Analysis

TaskAI Status
Confer with clients about their medical histories and problems with stress or pain to determine how massage will be most helpful.
AI can pre-screen and organize client information, but human assessment and clinical reasoning remain essential for treatment decisions.
AI Assists
Now
Massage and knead muscles and soft tissues of the body to provide treatment for medical conditions, injuries, or wellness maintenance.
Physical manipulation requires human touch, tactile feedback, and real-time adjustment based on client response.
Human Essential
5+ years
Maintain massage areas by restocking supplies or sanitizing equipment.
IoT sensors and automated ordering systems can track supplies and trigger restocking alerts.
AI Can Do This
1-2 years
Apply finger and hand pressure to specific points of the body.
Precise pressure application and tactile assessment of tissue response cannot be replicated by current technology.
Human Essential
5+ years
Develop and propose client treatment plans that specify which types of massage are to be used.
AI can suggest evidence-based protocols, but personalization requires human clinical judgment and client interaction.
AI Assists
Now
Maintain treatment records.
AI-powered documentation systems can auto-generate SOAP notes from voice recordings and session data.
AI Can Do This
Now
Assess clients' soft tissue condition, joint quality and function, muscle strength, and range of motion.
Physical assessment requires tactile examination and complex sensory integration that AI cannot perform.
Human Essential
5+ years
Provide clients with guidance and information about techniques for postural improvement and stretching, strengthening, relaxation, and rehabilitative exercises.
AI can generate personalized exercise protocols, but demonstration and modification require human expertise.
AI Assists
Now
Treat clients in professional settings or travel to clients' offices and homes.
Physical presence and hands-on treatment cannot be automated or performed remotely.
Human Essential
5+ years
Refer clients to other types of therapists when necessary.
AI can flag potential referral needs, but professional judgment and relationship management remain human tasks.
AI Assists
1-2 years
Prepare and blend oils and apply the blends to clients' skin.
Oil preparation can be automated, but application requires human touch and client preference assessment.
AI Assists
3-5 years
Consult with other health care professionals, such as physiotherapists, chiropractors, physicians, and psychologists, to develop treatment plans for clients.
AI can facilitate communication and summarize case information, but professional collaboration requires human expertise.
AI Assists
1-2 years
Perform other adjunctive therapies or treatment techniques in addition to massage.
Additional therapeutic techniques require specialized training and hands-on application.
Human Essential
5+ years
Use complementary aids, such as infrared lamps, wet compresses, ice, and whirlpool baths to promote clients' recovery, relaxation, and well-being.
Equipment operation can be automated, but treatment selection and monitoring require human oversight.
AI Assists
3-5 years

AI Tools Disrupting Massage Therapists

SimplePracticemedium impact
Practice Management
Maintain treatment records and client documentation
ChatGPTmedium impact
AI Assistant
Client intake questionnaires and treatment plan suggestions
Calendly AIlow impact
Workflow Automation
Appointment scheduling and client communication
Otter.ailow impact
Voice AI
Session note transcription and documentation
MindBody AIlow impact
Business Intelligence
Client retention analysis and marketing automation
Typeformmedium impact
Conversational AI
Medical history collection and intake screening

Key Skills

Active Listening
3.6 / 5
Speaking
3.6 / 5
Social Perceptiveness
3.3 / 5
Service Orientation
3.3 / 5
Judgment and Decision Making
3.1 / 5
Reading Comprehension
3.0 / 5
Writing
3.0 / 5
Critical Thinking
3.0 / 5
Active Learning
3.0 / 5
Monitoring
3.0 / 5
Complex Problem Solving
3.0 / 5
Time Management
2.9 / 5

Key Tasks

  • Confer with clients about their medical histories and problems with stress or pain to determine how massage will be most helpful.
  • Massage and knead muscles and soft tissues of the body to provide treatment for medical conditions, injuries, or wellness maintenance.
  • Maintain massage areas by restocking supplies or sanitizing equipment.
  • Apply finger and hand pressure to specific points of the body.
  • Develop and propose client treatment plans that specify which types of massage are to be used.
  • Maintain treatment records.
  • Assess clients' soft tissue condition, joint quality and function, muscle strength, and range of motion.
  • Provide clients with guidance and information about techniques for postural improvement and stretching, strengthening, relaxation, and rehabilitative exercises.
  • Treat clients in professional settings or travel to clients' offices and homes.
  • Refer clients to other types of therapists when necessary.
  • Prepare and blend oils and apply the blends to clients' skin.
  • Consult with other health care professionals, such as physiotherapists, chiropractors, physicians, and psychologists, to develop treatment plans for clients.

Technology Skills Used

Microsoft ExcelMicrosoft WordAppointmentQuest Online Appointment ManagerICS Software SammyUSALand Software Customer Pro-FileMassage SuiteScheduling softwareSpreadsheet softwareWinCity Custom Software WinCity Massage SOAP NotesWord processing software

Hot + In Demand  Hot Technology  In Demand   ↗ = View AI replaceability analysis

Salary Range

N/A
N/A
Median: $57,950
10th percentile90th percentile

Career Transition Guidance

Massage Therapists possess transferable skills that align well with related healthcare occupations requiring hands-on patient care and therapeutic expertise. Physical Therapist Assistants and Occupational Therapy Assistants represent natural progression paths, leveraging existing knowledge of anatomy, therapeutic techniques, and client interaction skills. The transition requires additional formal education (typically an associate degree) and clinical training, but the foundational understanding of musculoskeletal systems and rehabilitation principles provides a strong foundation. Timeline for transition: 2-3 years including education and certification.

Recreational Therapists and Skincare Specialists offer alternative paths that utilize the service orientation and hands-on treatment skills massage therapists have developed. These roles require less additional formal education but may involve learning new treatment modalities and working in different healthcare or wellness settings. The core skills of Active Listening (3.62/5), Social Perceptiveness (3.25/5), and Service Orientation (3.25/5) transfer directly to these positions. For immediate career pivots, positions like Physical Therapist Aides can provide entry points into expanded healthcare roles while building experience for further advancement.

Related Occupations

Physical Therapist Assistants
31-2021.00
Recreational Therapists
29-1125.00
Occupational Therapy Assistants
31-2011.00
Physical Therapist Aides
31-2022.00
Skincare Specialists
39-5094.00
Occupational Therapy Aides
31-2012.00
Respiratory Therapists
29-1126.00
Radiation Therapists
29-1124.00
Registered Nurses
29-1141.00
Licensed Practical and Licensed Vocational Nurses
29-2061.00
Acupuncturists
29-1291.00
Physical Therapists
29-1123.00

Frequently Asked Questions

Will AI replace Massage Therapists?

No, AI will not replace Massage Therapists. With an AI Impact Score of 35/100, this occupation is classified as AI-Augmented, Human-Led. The core therapeutic work requiring human touch, tactile assessment, and interpersonal connection cannot be automated with current or near-future technology.

What AI tools are used in Massage Therapists roles?

Massage therapists use AI-powered practice management systems like SimplePractice for documentation, scheduling software with AI features, ChatGPT for client intake questionnaires, and voice-to-text tools for treatment notes. Microsoft Excel and Word remain primary tools, increasingly enhanced with AI capabilities.

What is the salary outlook for Massage Therapists with AI?

The mean annual wage of $57,950 for massage therapists is likely to remain stable or increase as AI handles administrative tasks, allowing therapists to focus on higher-value direct client care. AI augmentation can improve practice efficiency and client throughput.

What skills should Massage Therapists develop for the AI era?

Focus on skills AI cannot replicate: Active Listening (3.62/5 importance), Social Perceptiveness (3.25/5), and hands-on assessment techniques. Develop comfort with AI-powered practice management tools and learn to leverage AI for treatment planning and client communication.

How many Massage Therapists jobs are there in the US?

There are currently 96,040 massage therapists employed in the United States. The occupation shows stability with no projected significant change, indicating steady demand for human-delivered therapeutic services despite AI advancement.